Neto vs BigCommerce: scale with the platform
built to eliminate operational chaos

When it comes to managing POS operations, the fundamental difference lies in whether POS is part of the core operational backbone (Neto) or managed via integrations (BigCommerce).

Neto provides a unified commerce solution where POS and ecommerce inventory sync and multi-store operations are supported out of the box. It is purpose-built to provide a single operational view across your online and in-store channels.

BigCommerce can integrate with POS systems, but this usually depends on third-party integrations and external tools to maintain inventory sync across in-store and ecommerce channels and support multi-store operations.

For Australian retailers selling across marketplaces, Neto is generally a better choice. It lets you sell across 30+ leading Australian marketplaces, including Bunnings, Catch, Kogan, and Qantas, as well as global giants like eBay and Amazon – while giving you centralised control over how marketplace orders are routed across locations.

BigCommerce can support marketplace channels, but it usually relies on third-party connectors like Feedonomics or Channable to handle the marketplace logic and inventory orchestration. For Australian merchants where marketplaces are a core revenue stream and operational control matters, Neto provides a more integrated, streamlined experience.

Generally, BigCommerce has a lower entry price. However, it uses a "revenue-based" pricing model that forces automatic upgrades to more expensive tiers as your sales grow, which can lead to increased, less predictable monthly costs. On top of that, structurally, BigCommerce requires additional external systems (ERP, WMS, middleware) to manage operational complexity, increasing the total cost of ownership (TCO).

Neto appears more expensive upfront, but because it bundles inventory management, POS, B2B workflows, and centralised marketplace control in one platform, it often results in a lower total cost of ownership for high-volume retailers who would otherwise pay for multiple third-party apps on BigCommerce.

Switching to Neto eliminates the "app tax" and integration headaches of BigCommerce, where essential ecommerce operations and complex workflows often require expensive third-party apps and integrations. Overall, it’s a strategic move for businesses that want to reduce their dependency on fragmented third-party applications, switch to a more unified commerce ecosystem, and ultimately reduce the total cost of ownership.